Terms & Conditions

Purchase Information

How to buy or order products at online store kedaicamping.com.my

It's so easy! Visit www.kedaicamping.com.my to get the best idea for your outdoor adventure. Just use the purchase cart at the top left of this site for easy and fast purchase. 
You are required to register through our online store for your comfort and convivial shopping. 
Contact us

Any further information or inquiries regarding kedaicamping.com.my can be channeled to: -

019-330 1934 (Rizal) 
or through info@kedaicamping.com.my.

Our workforce will help you.

Privacy

kedaicamping.com.my honors your privacy. We will only collect, store and use your information for authorized purposes only. 
kedaicamping.com.my will only use your information for the purpose of supporting and expanding our business relationship with you, for example, to process your purchases, provide support services and services; as well as sharing information on products, services and related news on kedaicamping.com.my with you. 
Stocks

kedaicamping.com.my always strives to ensure every product listed on our website, as well as our kiosks have enough stock to meet customers' purchases. Despite the rare possibility of occurrence, there is sometimes a small contradiction between the existing stock and the stock mentioned, following peak periods such as festive days or public holidays which may affect delivery time. 
If this is the case and in the case of the policy, we will notify our customers in the event of the expected delays and the timing of your order. Our workforce will always ensure that your orders are minimized as best you can. 
 

Products That Are Out Of Stock

kedaicamping.com.my will sometimes show some products that have run out of stock. If an order or reservation has been made, it is our policy to notify our customers of the delay with the expected arrival of the relevant order. 
Payment medium

Online Store Kedaicamping.Com.My 
Via internet or ATM transfer. We do not currently provide credit card payments at this time.

Kiosks 
Cash only.

Delivery Policy And Self-Collection

Shipping will use registered postal service. Our system at kedaicamping.com.my will be able to list the charge rate according to the order of the product you are doing. 
You will receive an email from us as your order information has been managed for delivery. 
The signature as proof of acceptance is a must. The ideal address is the nearest office and neighbors, or at the permanent address of the premises to welcome your order. 
Combine shipping is encouraged to help you reduce shipping charge rates.
Post Speed ​​Services will be available based on customer demand. Rate of charge is subject to rate as stated on Pos Malaysia's website. Our workforce will contact you for confirmation of the charge rate involved. 
Please allocate 3 to 6 days for product delivery to arrive. 
kedaicamping.com.my does not arrange any postal delivery on weekends ie Saturday and Sunday. 
Any orders received after 10 pm on Friday will be processed on the following Monday. 
You can also pick up your ordering products or cash-on-delivery (COD) at our kiosks, as appropriate for your time and convenience. Please contact us for more information. 
Please visit us at selected locations: -

RRE OUTDOOR
G-53, Bazar Rakyat PKPS,
Jalan Permai Sejati, Bandar Putra Permai
43300 Seri Kembangan, Selangor
(10.00 am - 10.00 pm - near Giant Supermarket Seri Kembangan and M Hotel )

Error Sending Products By kedaicamping.com.my

In managing orders and customer orders, it is possible for us to make a mistake in managing customer orders. 
If you are faced with the above situation, please inform us by contacting us at the telephone line within 5 days after the date of receipt. 
Please send the order to us and you are eligible to reclaim the postage charge that has been charged to the customer. 
kedaicamping.com.my will resend the actual order to the customer with free shipping, subject to our prior product acceptance by us. 
Please contact us for more detailed information. 
Discount / Discount

If you have been given a promotional code to enjoy the discounted rate for purchase at kedaicamping.com.my, please continue your visit to "check-out" and enter the code into the promotional code box in your purchase cart.

Terms And Conditions For Discounts

The discount promo code is not feasible to use while cheap sales are in progress as the affected products have been offered discounted prices.

Cancellation Of Purchase

Please be warned that any cancellation of the pre-booked and processed products is not allowed. 
However, you can make a product change after shipment arrives. Please refer to the return and exchange policy for further information.


Return Policy And Exchange

Any product return with money return is not allowed but you are allowed to make changes with products that have the same or higher rates with the previous product. 
Any changes should be made within 7 days after the date of receipt of the product subject to the terms and conditions below, as well as confirmation from our workforce. 
 

Terms And Conditions For Product Returns And Exchanges

The product should be returned with the original box or packaging that is in good condition. 
Products damaged, dirty, torn or not in the original state are not eligible for return. 
Products that have been sold at a discount or special low price are not eligible for return and exchange programs. 
The product to be returned to kedaicamping.com.my is under the buyer's liability. Any cost claim will not be entertained. 
New shipping costs on replacement products are under the buyer's liability. 
 

Refund For Product Return (post)

kedaicamping.com.my will repay the customer on the cost of return by mail for products that fail to work due to manufacturing problems. 
In order for us to repay you efficiently, you are encouraged to submit our payment information to our customer.returns@kedaicamping.com.my. 
You are encouraged to use a registered post / courier as we can not be held accountable for any lost parcels on the trip. 
Alternatively, send the product to our nearby kiosks, Alamanda Putrajaya or SACC Mall. Please submit your payment receipt for our further action.
Any further information can be obtained by contacting us at the telephone line as shown above or via email. 
 

Color And Printing

The color on the product or printing of the box components and wraps may differ from the actual physical of the following product with the different visual possibilities of this site on every computer screen. kedaicamping.com.my apologize for the inconvenience this visual difference may have.

THANK YOU FOR YOUR SUPPORT

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